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Job description:
Johnson Controls is conducting an interview for the post of Graduate Trainee.
Job duties and responsibilities:
- Perform the daily BAU of Billing Customers and ensure the Service requests are processed within SLA
- Support the Leads/Managers in the preparing of Billing Handover, Daily & Monthly Performance, Productivity and Accuracy reports.
- Continuously seek out better ways of performing the process and incorporate continuous process improvements
- Creation of SOP’s
- Analysis and resolutions to all Team member queries & co ordinating with Leads on critical activities
- Ensure client deliverables are met and emails are responded post end to end understanding and evaluations
- Explore Process Improvements and Drive projects
Requirement and Qualifications:
- Minimum Fresher to 1 Years of Overall work experience in OTC
- Bachelors/Masters degree in Finance and Accounting
- Experience in any ERP application
- Fluent in communication (Both Written and verbal)
- Should be flexible to work in any shift
Job/Req. ID: WD30186604
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Company: Johnson Controls
Location: Pune, MH
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