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Job description:
Siemens is hiring a Process Associate in Bangalore.
Job duties and responsibilties:
- Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines.
- Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
- Performing the assigned tasks on a timely manner with highest standards of quality.
- Rigorous follow up and closure of pending queries/open topics with ownership.
- Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements).
- Adherence to robust tracking mechanism on processed transactions on a daily basis.
- Flexible to work in shifts and during month ends.
Qualifications and experience required:
- Freshers or relevant experience of 1-2 years.
- Minimum Qualification: B.Com.
Job/Req. ID: 29895
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Company: Siemens
Location: Bangalore, KA
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