 announced the appointment of 13,455 Junior Associates (Customer Support & Sales) across its nationwide branch network.){kind=link}
On June 11, 2025, State Bank of India (SBI) announced the appointment of 13,455 Junior Associates (Customer Support & Sales) across its nationwide branch network. This large-scale clerical hiring was conducted to reinforce customer support and enhance service delivery at SBI’s outlets across all 35 states and Union Territories.
The selection process involved three stages: preliminary exams held in February and March 2025, followed by main exams in April 2025. Following stringent and transparent evaluation, over thirteen thousand candidates were selected to join the bank in clerical capacities.
SBI Chairman C. S. Setty highlighted that the bank’s total recruitment drive this year will encompass approximately 18,000 new hires, of which around 13,500 are clerical appointees, with the remaining earmarked for probationary officer and local-based officer roles He emphasized that alongside recruitment, the bank will conduct structured skill development programmes to align the workforce with evolving operational and technological demands
Headquartered in Mumbai and employing over 236,000 staff, SBI remains committed to human capital development and generating meaningful employment in the banking sector. As the nation’s largest public sector lender with a vast branch network spanning rural and urban India, this recruitment drive is expected to significantly bolster customer-facing services.
This hiring initiative comes at a crucial time, as members of the public expect prompt and efficient banking services. By deploying a fresh wave of well-trained clerical staff, SBI aims to improve queue management, reduce transaction time, and enhance overall customer experience. The appointments are expected to be finalized and trainees inducted over the coming weeks, signaling a proactive step toward elevating frontline banking service standards.