Graduate Engineer Trainee | NTT | Mumbai, MH

Job description:

NTT is conducting an interview for the post of Graduate Engineer Trainee.

The Graduate works under the guidance of a more senior professional colleagues. The primary responsibility of the Graduate is to assist with tasks relevant to the specific area or function.

Job duties and responsibilities:

• Gain knowledge and experience in area of specialisation or function
• Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
• Provide general administrative to the specific area or function
• Coordinate meetings, logistics, filing and record keeping
• Assist with the preparation and distribution of reports and review system data for accuracy
• Identify errors or discrepancies they will investigate and correct or escalate them for resolution
• Provide support to clients in low complexity matters and maintain a log and/or list of all the queries

Knowledge, skills and attributes:

• Attention to detail
• Good verbal and written communication skills
• Professional attitude and appearance
• Ability to prioritise tasks and multitask
• Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
• Ability to deliver a quality service through their support offering
• Passion for continuous improvement
• Self-motivated and a passion to learn
• Ability to work in a team-orientated, collaborative environment
• Good planning, organizing and time management skills
• Analytical mind with an inclination for identifying issues and/or defects
• Knowledge and interest in the specific area or function
• Knowledge of tools and methodologies associated with the specific area or function
• Ability to apply theoretical knowledge in a practical manner

Academic qualifications and certifications:

• Diploma or Bachelor’s degree
• Relevant certification

Experience required:

• Relevant working experience is desirable but not essential
• Some experience dealing with internal and external stakeholders

Job/Req. ID: R-103563

Company: NTT

Location: Mumbai, MH

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