Assistant Relationship Manager | American Express | New Delhi

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Job description:

American Express Career Opportunity: Assistant Relationship Manager in Delhi

You Lead the Way. We’ve Got Your Back.

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At American Express, we believe that with the right backing, individuals and businesses can achieve incredible progress. Join Team Amex, and become part of a global and diverse community of colleagues who are committed to supporting our customers, communities, and each other. Here, you’ll embark on a unique and meaningful career journey, supported by benefits, programs, and flexibility that cater to your personal and professional growth.

Your contributions at American Express will be recognized, and your leadership and impact will be valued. We believe in shared success, and every colleague has the opportunity to thrive in an environment where integrity is paramount, and everyone feels seen, heard, and included.

Job duties and responsibilities:

As an Assistant Relationship Manager in our Consumer Cards Sales team, you will play a crucial role in driving business growth by achieving monthly sales targets and acquiring new customers. Your responsibilities will include:

  • Utilizing consultative selling techniques to promote and sell our cards products through various acquisition channels, such as Retail, Corporate, and Venue-sales.
  • Prospecting for new customers through existing leads, cold calling, and maximizing lead generation efforts.
  • Executing sales activities efficiently, including leads, campaigns, referrals, and self-generated leads.
  • Monitoring and reporting on sales performance, pipeline, acquisition results, and market conditions.
  • Setting appointments, understanding customer needs, and recommending the most appropriate product.
  • Conducting thorough research on prospects before making sales calls.
  • Ensuring accurate and complete application submissions.
  • Serving as the point of contact between Amex and the customer to resolve any application processing issues.
  • Facilitating onboarding of new customers and driving spend enablement activities.
  • Staying up-to-date on product knowledge and competitive offerings.
  • Actively participating in regular staff meetings.
  • Engaging with premium customers to build relationships and deliver positive customer experiences while acquiring new customers.
  • Expanding both internal and external relationships to drive sales results.

Qualifications and experience required:

  • Educational Background: MBA or Graduate
  • Experience: Minimum 6 months of front-line/field sales experience in the financial services domain. Candidates with over 12 months of experience in B2C, IT sales, E-commerce, Travel, Lifestyle, Healthcare, or Real Estate can also apply.

Skills required:

  • Experience in consultative selling.
  • Proven track record of meeting and exceeding sales goals.

Benefits and support:

We prioritize the well-being of our colleagues and their loved ones by providing benefits and programs that cover their physical, financial, and mental health throughout life. Some of the benefits include:

  • Competitive base salaries and bonus incentives.
  • Support for financial well-being and retirement planning.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (based on location).
  • Flexible work arrangements, including hybrid and virtual options with Amex Flex.
  • Generous paid parental leave policies (based on location).
  • Access to on-site wellness centers with nurses and doctors (based on location).
  • Confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

Take the first step toward a rewarding career with American Express. Share your resume today to be considered for future Assistant Relationship Manager opportunities in our Delhi-based office.

Job/Req. ID: 23007455

Company: American Express

Location: New Delhi, India

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