Transportation Representative Job | Amazon | Telangana

- Advertisement -

Job description:

Amazon is hiring Transportation Representative in Telangana.

Job duties and responsibilities:

The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

- Advertisement -
  • Effectively communicate in a clear and professional manner at all times
  • Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
  • Effectively manage sensitive cases by reporting up the escalation matrix
  • Demonstrate excellent time-management skills
  • Maintains or exceeds targeted performance metrics
  • Actively seek solutions through logical reasoning and identify trends to suggest process improvements

Qualifications and skills required:

Qualitative requirements:

  • Graduation in any specialization from a recognized university.
  • Excellent communication skills (written and verbal).
  • Ability to communicate correctly and clearly with all customers
  • Good comprehension skills – ability to clearly understand and state the issues customers present
  • Ability to concentrate – follow customers issues without distraction to resolution
  • Work successfully in a team environment as well as independently
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications

Preferred qualifications:

  • Logistics background and Experience in similar role
  • Proficient in Excel

Job/Req. ID: 2429061

Company: Amazon

Location: Virtual Location – Telangana

Join Commerce Square Jobs WhatsApp Group



- Advertisement -

Related Articles

- Advertisement -

Latest Jobs